Subverting the traditional employment model of enterprises, the "road to breakthrough" for AI virtual employees

With the beginning of the post-epidemic era, the macro-environment has shown a general tone of recovery. Enterprise operations under the background of improving quality and efficiency require more and better talents, especially in the service industry, which has a clear recovery trend in employment demand.

 

In 2023, more than half of the companies reported that the difficulty of recruiting popular positions or in-demand talents has increased significantly (referenced from "2023 Human Resources Market and Industry Development Trends") . In addition to the difficulty in meeting employment needs, companies also often face problems such as difficulty in talent training, uneven employee levels, and serious brain drain.

 

However, the trend of accelerating digital change, industrial transformation and upgrading, and innovation-driven development may have brought light to the employment issues of enterprises.

 

Technology-driven, service-oriented AI virtual employees are born in response to needs

  

The rise of Chat GPT has enabled AI digital humans to gradually realize human-computer interaction in the form of multi-modal interaction, developing in the direction of digitization, refinement, diversification, and popularization.

 

Looking at the pain points in the traditional service industry, such as difficult to quantify service quality, low service efficiency, and high service manpower consumption, we created " AvatarX " - a 3D intelligent AI virtual employee with multi-modal real-time interaction capabilities and professional capabilities. It has brought professional, standardized and highly responsive 24-hour, year-round services to countless enterprises and government agencies, created a new model of enterprise employment, solved the pain points of traditional employment, and added new color to the company's brand image.

 

 

Standardization·Specialization·High Anthropomorphism

AI virtual employees build a new model of enterprise employment

 

AvatarX - AI virtual employee has a series of standardized highly anthropomorphic abilities, including but not limited to the ability to actively interact with people, multi-dimensional marketing and promotion, independent learning, entertainment and care, and other functions.

 

In various commercial service industries such as government halls, exhibition halls, exhibition halls, scenic spots, museums, shopping malls, hotels, hospitals, schools, enterprises, food, drink, entertainment, clothing, food, housing and transportation, etc., in addition to serving as the high-quality brand image of enterprises and government agencies, it also effectively Give full play to the capabilities of professional talents, reduce costs and increase efficiency, and also improve user experience satisfaction.

A vivid image comparable to a real person

Effectively improve user experience

 

The Avatar It is also unique in aspects such as multi-person dialogue recognition, eye tracking, and continuous micro-movement processing.

 

In terms of character images, we continuously create image libraries for them, update details such as hairstyles and clothing, and develop several looks of different styles suitable for different scenes. Use services that are closer to human-like vision to shorten the distance with users and also improve the viewing and comfort brought by the services.

 

 

 

 

 

N types of employment plans under the " AvatarX " model

 

 

Such AI virtual employees have already exerted their energy in several industries and scenarios, using professional, standardized, and highly responsive 24-hour services throughout the year to reduce costs, increase efficiency, and increase customer flow for different enterprises and institutions.

 

 

 

Cultural Tourism Exhibition Hall

 

Used in science and technology museums, museums, party building halls, and corporate exhibition halls as intelligent commentators.

 

· Mainly used for detailed explanation and display of exhibits in the exhibition hall. Through easy Q&A, it can provide visitors with questions about exhibitions, activities or exhibits, and provide additional information. It can also provide personalized navigation suggestions to increase interactivity and attraction. force.

 

AI virtual employees learn the historical background of the exhibits in the exhibition hall independently, and the smart brain cooperates with body language to present all-round presentations to enhance the visitor's perception and deep impression of the exhibition hall.

 

 

Educational services

 

It can be used in school multimedia classrooms, libraries, teaching buildings and other scenes to conduct knowledge Q&A and serve as a counselor and mental health assessor.

 

· Mainly used for study reminders, knowledge questions and answers, teaching aids, etc. to improve the learning enthusiasm of young people, reduce the labor costs of educational institutions, and monitor students' mental health.

 

AI virtual employees are connected through a large psychological counseling model. In view of the current severe situation of adolescent mental health problems, Huanzhen products can solve the problem of students' reluctance to communicate directly with teachers and resistance to family psychological counselors in terms of image, sense of technology and interactivity. Communication issues. Generate student mental health reports through human-computer interaction and provide them to teachers to help schools solve students' mental health problems in a targeted manner.

 

Business hall/office

 

It can be used in offline business hall scenarios such as banks, securities, operators, 4S stores, hotels, etc. as a business handler.

 

·Mainly used to replace a large number of business service personnel who perform highly repetitive and standardized work.

 

AI virtual employees can configure different skills and different personas, and integrate the enterprise's business to create API interfaces to provide customers with efficient and personalized services, improve customer satisfaction, and at the same time reduce operating costs and improve business hall efficiency.

 

administrative services

 

It can be used in corporate front desk and government affairs hall business processing scenarios as a virtual front desk or preacher.

 

· It is mainly used to receive visitors, help customers inquire about reservation information, queue up at the site to get a number, assist users in handling related business, and can also replace the administration to carry out corporate culture publicity and government affairs policy presentations, etc., through the interface with the government and enterprise systems.

 

Al virtual employees can help guide users to handle business, achieve timely and efficient services, improve work efficiency, and save labor costs.

 

medical service

 

It can be used in nursing homes, confinement centers and medical beauty business scenarios as a health consultant.

 

· Mainly used to receive customers, provide appointment information, etc. Intelligent health consultants can recommend different service contents through understanding customer needs through dialogue, and connect to the original business system of the enterprise from "reception-consultation-handling business-after-sales service". The whole process is Provide customers with professional and efficient services.

 

Al virtual staff can understand customer needs and recommend appropriate solutions to solve problems such as postoperative care, medication adherence, dietary guidance, and reducing readmissions.

 

business services

 

It can be used in business service scenarios such as hotels, airports, high-speed rail stations, etc. as an intelligent consultation or lobby manager.

 

· Mainly used for smart greetings, proactively greeting customers, helping customers check reservation information, latest travel information, location guidance, assisting users with related business, introducing surrounding information, and need to interface with the original business processing system and identity authentication system, etc. docking.

 

Al virtual employees can assist with check-in, answer customer questions, guide customers to reserved locations and guide payment, achieving timely and efficient comprehensive services, reducing labor costs for overnight shifts, and improving user experience.

 

 

 

Six major product technologies, injecting digital intelligence kinetic energy

 

 

AKURA focuses on the needs of enterprises and users, integrates the underlying technologies of six major products, and builds AI virtual humans into highly standardized and professional employees to help the innovation and improvement of enterprise services.

 

1.Autonomous Learning Algorithm: Independently learns new knowledge and skills, continually improving its own intelligence level

 

2.Motion Interaction System: Understands and executes user commands, achieving natural and seamless motion interaction

 

3.Command Parsing Algorithm: Actively understands and plans tasks, efficiently responding to user demands.

 

4.Vector Memory Algorithm: Possesses long and short-term memory capabilities, providing personalized and intelligent services.

 

5.Internet of Everything Architecture: Controls Internet of Things devices, offering more convenient and efficient services.

 

6.Modal Perception System: Real-time perception of external information, promptly responding accordingly.

 

 

 

Looking to the future, we will create a workforce of 100 million people for the world.

 

 

 

At present, " AvatarX " continues to exert its energy in the fields of cultural tourism, education, medical care, commerce, law and other fields.

 

Under the autonomous learning algorithm, it can learn new knowledge and skills independently and continuously improve its intelligence level; in addition, the extension of new capabilities and the improvement of solutions are also constantly advancing - we use OTA technology every month Regular product upgrades create more mature and smarter AI virtual employees.

 

They will continue to improve work efficiency, save labor costs, enhance brand image, and promote digital transformation of enterprises and institutions.

 

The ever-improving "AvatarX", as time advances and its capabilities evolve, will create a "smart" workforce of 100 million for the world in the future.